Return, Cancellation & Exchange Policy
Out of Stocks
Next day FREE Delivery to your home.
Free Delivery will only be for $80.00 and above otherwise stated for certain promotions.
For orders under $80.00, we offer standard delivery service for a flat fee
of $15 on all Express same day domestic delivery before 2159hrs and
$25 on all Express same day domestic delivery after 2200hrs.
Orders made before 2:00 pm will be delivered the next day.
Orders made after this cut-off time will be delivered the following day.
Delivery hours are between 3pm to 10:30pm, 7 days a week.
All alcohol delivered to Customers have to be properly checked if goods are in good and proper condition on the spot.
We will not be responsible for, and will not replace any open or broken bottles that have already been passed to customers once our delivery man has left the premises.
Products purchased are not refundable or exchangeable.
Once the order is processed, no cancellation is allowed. - Any cancellation request will be subjected to 5% surcharge of the total order amount.
We will proceed with the refund if the product is unavailable. A refund will be made to your original mode of payment and will be credited within 7-14 days depending on your bank.
Quench Private Limited reserves the rights, at its discretion, to amend or cancel the terms and conditions without prior notice